Effective Date: August 7, 2025

At Lundy’s Propane, your privacy matters. We’re committed to safeguarding your personal information and being transparent about how we collect, use, and protect it. This policy explains how we handle your data when you visit our website or interact with our services.

1. What We Collect

We may collect the following personal information:

  • Contact Details – Name, phone number, email, address
  • Payment Information – Credit/debit card info, billing address
  • Delivery Details – Service address, usage history
  • Digital Data – IP address, browser type, site usage behavior
  • Other – Any info you provide through forms, calls, or customer service

2. How We Collect It

We gather information through:

  • Website forms and quote requests
  • Email, phone calls, and in-person interactions
  • Cookies and similar tracking technologies
  • Third-party tools (e.g., analytics, advertising platforms)

3. How We Use Your Information

We use your information to:

  • Fulfill propane delivery and service requests
  • Process payments and manage accounts
  • Communicate updates or promotions
  • Improve our website, services, and customer experience
  • Meet legal or regulatory obligations

4. Who We Share It With

We may share your information with:

  • Payment processors
  • Service providers helping us deliver and improve our services
  • Marketing and advertising platforms (e.g., Google Ads)
  • Analytics providers for performance monitoring
  • Government or legal entities, when required by law

We only work with partners that are committed to protecting your data.

5. Cookies & Tracking

We use cookies and tracking technologies to:

  • Run ads and remarketing campaigns
  • Analyze site performance
  • Improve user experience

You can manage cookie preferences in your browser settings.

6. Data Retention & Your Rights

We keep your data for up to one year, unless longer is required for legal or operational reasons. You have the right to:

  • Access your data
  • Request corrections
  • Ask for deletion of your information

Just contact us at the email below.

7. Security

We use industry-standard safeguards to protect your data:

  • Secure connections (SSL/TLS encryption)
  • Access controls and staff training
  • Regular system monitoring

However, no method is 100% secure. We take every reasonable precaution, but you use our services at your own risk.

8. Children’s Privacy

Our services are intended for adults age 18 and over. We do not knowingly collect data from children.

9. Contact Us

Have questions or concerns about your privacy? Reach out:

Email: kborutski@okfuels.net
Subject: Privacy Inquiry – Lundy’s Propane

We may update this Privacy Policy from time to time. Any changes will be posted here with a new effective date.